arrow--left iconarrow--right iconcall iconcaret--down iconcart-bag iconchat icondropdown iconemail iconfacebook--no-outline iconfacebook iconfavorites iconinformation iconinstagram--filled iconinstagram iconminus iconpinterest iconplay iconplus iconreplenish iconsearch iconthumbs-down--filled iconthumbs-down iconthumbs-up--filled iconthumbs-up icontiktok icontwitter iconx iconyoutube--wordmark iconyoutube icon
FREE Surprise 9 pc Kit When You Spend $120 ($127 Value)
Learn More
Order By Monday, February 6 by 2PM ET with Standard Ground Service to Receive by Valentine's Day
Learn More
Free Shipping On Orders $65+
Learn More
Email Signup

Email Signup

15% off your first order & free shipping

An error has occurred, please try again
Thank You!
Here's 15% off your first order & free shipping
Use codeWELCOME15
Terms and Conditions Apply
*We emailed you the code as well, just in case!
Customer Service - FAQ
    Stores
    Sign in
    My account
    Hi , you have  points!
    My bag 0
Navigation
Gifts
Best sellers
Offers
Best Sellers
DR. WEIL FOR ORIGINS™
Soothing Treatment Lotion
PLANTSCRIPTION™
Multi-Powered Youth Serum
GINZING™
Refreshing Eye Cream
CHECKS AND BALANCES™
Frothy Face Wash
ALL BEST SELLING SKINCARE
Masks, Serums, Lotions & More
Skincare
Valentine's Day Gift Guide
Shop Now

By Category

New Products

Moisturizers

Serums

Cleansers & Exfoliators

Treatment Lotions & Toners

Masks

Eye Care

Skincare Sets

Makeup & Lips

Skincare For Men

By Concern

Acne & Oil Control

Fine Lines & Wrinkles

Dryness

Dark Spots & Dullness

Pore Perfection

Redness & Sensitivity

Sun Protection

By Collection

Mega-Mushroom™

Plantscription™

GinZing™

A Perfect World™

Clear Improvement™

Bath & Body
Valentine's Day Gift Guide
Shop Now

By Category

Creams & Lotions

Body Washes & Scrubs

Hand & Foot Care

Spa At Home

View All

By Scent

Ginger Spice

Fresh Mint

Gifts
Valentine's Day Gift Guide
Shop Now

Gift Shops

Valentine's Day Gift Guide

Gifting 101

The Gift Edit

Gifts for Her

Gifts For Him

Gift Sets

View All Gifts

By Price

Under $40

Under $60

Under $100

By Occasion

Valentine's Day Gift Guide

Birthday

Congratulations

Just Because

Thank You

Skin Services
DISCOVER MUSHROOMS
Learn More

Help Me Choose

Regimen Finder

Our Top Regimens

Gifting 101

Mask Finder

Well Series

Happy Skin. Happy You

Meditation Guide

Mushroom 101

Tech Neck Solutions

View All Articles

Ingredients
four clear liquid drops
NIACINAMIDE
Helps brighten skin + support barrier
Learn More
orange sliced in half
VITAMIN C
Helps brighten skin + boosts skin’s natural collagen
Learn More
clear liquid with glass dropper
HYALURONIC ACID
Helps lock in moisture
Learn More
beige liquid w/ small bubbles
RETINOL
Helps boost skin’s natural cell turnover
Learn More
scientific dish with floral ingredient
INGREDIENTS 101
Discover Our Good-to-Skin Ingredients
View All
Offers
About Us
OUR VALUES
Learn More

Learn About Us

Our Values

Tree Planting

Carbon Neutral

Online Services

Get Inspired

Meet Indy

OG Trailblazers

In the Press

Are you looking for:

    Popular Product Searches

    • Ginzing Moisturizer
    • SPF
    • Ginzing Eye Cream
    • Vitamin C
    • Peace of Mind

    Popular Customer Service Questions

    • Where is my order?
    • Purchase History
    • Returns & Exchanges
    • Shipping Information
    • FAQs

    Not found
    • Call us 1.800.674.4467
    • Email Us
      Stores
      Sign in
      My account
      Hi , you have  points!
      My bag 0
    Navigation
    Gifts
    Best sellers
    Offers
    Best Sellers
    DR. WEIL FOR ORIGINS™
    Soothing Treatment Lotion
    PLANTSCRIPTION™
    Multi-Powered Youth Serum
    GINZING™
    Refreshing Eye Cream
    CHECKS AND BALANCES™
    Frothy Face Wash
    ALL BEST SELLING SKINCARE
    Masks, Serums, Lotions & More
    Skincare
    Valentine's Day Gift Guide
    Shop Now

    By Category

    New Products

    Moisturizers

    Serums

    Cleansers & Exfoliators

    Treatment Lotions & Toners

    Masks

    Eye Care

    Skincare Sets

    Makeup & Lips

    Skincare For Men

    By Concern

    Acne & Oil Control

    Fine Lines & Wrinkles

    Dryness

    Dark Spots & Dullness

    Pore Perfection

    Redness & Sensitivity

    Sun Protection

    By Collection

    Mega-Mushroom™

    Plantscription™

    GinZing™

    A Perfect World™

    Clear Improvement™

    Bath & Body
    Valentine's Day Gift Guide
    Shop Now

    By Category

    Creams & Lotions

    Body Washes & Scrubs

    Hand & Foot Care

    Spa At Home

    View All

    By Scent

    Ginger Spice

    Fresh Mint

    Gifts
    Valentine's Day Gift Guide
    Shop Now

    Gift Shops

    Valentine's Day Gift Guide

    Gifting 101

    The Gift Edit

    Gifts for Her

    Gifts For Him

    Gift Sets

    View All Gifts

    By Price

    Under $40

    Under $60

    Under $100

    By Occasion

    Valentine's Day Gift Guide

    Birthday

    Congratulations

    Just Because

    Thank You

    Skin Services
    DISCOVER MUSHROOMS
    Learn More

    Help Me Choose

    Regimen Finder

    Our Top Regimens

    Gifting 101

    Mask Finder

    Well Series

    Happy Skin. Happy You

    Meditation Guide

    Mushroom 101

    Tech Neck Solutions

    View All Articles

    Ingredients
    four clear liquid drops
    NIACINAMIDE
    Helps brighten skin + support barrier
    Learn More
    orange sliced in half
    VITAMIN C
    Helps brighten skin + boosts skin’s natural collagen
    Learn More
    clear liquid with glass dropper
    HYALURONIC ACID
    Helps lock in moisture
    Learn More
    beige liquid w/ small bubbles
    RETINOL
    Helps boost skin’s natural cell turnover
    Learn More
    scientific dish with floral ingredient
    INGREDIENTS 101
    Discover Our Good-to-Skin Ingredients
    View All
    Offers
    About Us
    OUR VALUES
    Learn More

    Learn About Us

    Our Values

    Tree Planting

    Carbon Neutral

    Online Services

    Get Inspired

    Meet Indy

    OG Trailblazers

    In the Press

    Are you looking for:

      Popular Product Searches

      • Ginzing Moisturizer
      • SPF
      • Ginzing Eye Cream
      • Vitamin C
      • Peace of Mind

      Popular Customer Service Questions

      • Where is my order?
      • Purchase History
      • Returns & Exchanges
      • Shipping Information
      • FAQs

      Not found
      • Call us 1.800.674.4467
      • Email Us
      Customer Service
      Customer Service

      Customer Service

      Top FAQs

      Can’t find the answer you are looking for?

      Can’t find the answer you are looking for?

      Contact our Customer Care representatives at 1-800-674-4467 or Chat Live with us.

      How do I check on an order I have placed?

      How do I check on an order I have placed?

      If you have your order number, go to Track My Order page and input your order number to check the order status

      If you are a registered Origins customer, you may check the status of your order online. For questions regarding the status of your order or if you are not a registered member, you may contact our Customer Care representatives at 1-800-ORIGINS or Chat Live with us. For fastest service, please provide your order number when making inquiries.

      Do you accept international orders?

      Do you accept international orders?

      We’re sorry, Origins.com is currently unable to accept orders to be billed or shipped to destinations outside the U.S and Canada. We apologize for any inconvenience.

      If you live in the United Kingdom area please visit us at: http://www.origins.co.uk/

      If you live in China please visit us at: http://www.origins.com.cn/

      Is it safe to use my credit card?

      Is it safe to use my credit card?

      Yes. When you submit any personal information (name, address and credit card) during Checkout, the data is encrypted and sent over a secure connection to our Web site server. If you prefer, you may submit your order via telephone at 1-800-ORIGINS. Our Customer Care Representatives are available seven days a week, twenty-four hours a day.

      Does anyone else see the information that I provide to Origins?

      Does anyone else see the information that I provide to Origins?

      We respect your privacy. The information you provide will not be given to any third party without your express consent. Read our Privacy Policy for additional information.

      SPAM filters and ISPs

      SPAM filters and ISPs

      Your Internet Service Provider (ISP) or Email client may be using filters to block email and this may be affecting the receipt of email from Origins Online. If you believe this is happening, please consult the help section of your email program or contact your ISP directly to see how to relax or remove the settings that filter or block email. This will ensure that correspondence from Origins Online will be accepted. If you have any questions, please contact us at 1-800-ORIGINS.

        If your provider is AOL:
        1. Open the Email message.
        2. Click “Add to Address” icon.
        3. The name and Email address from Email are pre-populated in the Add Contact pop-up.
            Verify that the information in these fields is correct.
        4. Click “Save".

        If your provider is Yahoo:
        1. Open the Email message.
        2. Click the “Add to Address Book" link on the far right.
        3. The address will be automatically entered into your Yahoo! Address Book.

        If your provider is Hotmail:
        1. Open the Email message.
        2. Click “Save Address(es)" at the top of the message header.

        If your provider is MSN:
        1. Open the Email message.
        2. Click “Save Addresses" on the right.
        3. Select the check box next to the address you want to save.
            You can also make changes to the contact information.
        4. Click “Save".

      What is your return/exchange policy?

      What is your return/exchange policy?

      If for any reason you are not completely satisfied with your Origins Online purchase, simply return the unused portion and we will be happy to remit your account for the full amount of your purchase. If you prefer, you may exchange your purchase for other Origins products. More information about Returns and Exchanges.

      Why is my favorite product discontinued? What can I use now?

      Why is my favorite product discontinued? What can I use now?

      Decisions to discontinue or introduce a product or size are made in response to consumer preferences and purchasing patterns throughout the country. Please email our Origins Online Guides with the name/shade of your favorite product that has been discontinued and they will be happy to provide alternative recommendations.

      Where can I learn more about the Gone But Not Forgotten program?

      Where can I learn more about the Gone But Not Forgotten program?

      For assistance with locating an Origins product that has been discontinued, please contact our Corporate Headquarters via telephone at 1-800-216-7173 between 9am and 4pm EST, Monday through Friday and ask to speak with a Gone But Not Forgotten Representative.

      Please note that a search may only be initiated for products within Origins's basic product line. We regret that we are unable to conduct searches for seasonal, limited edition, or promotional products.

      If we are able to locate the product you have requested, you may purchase up to 6 units (depending upon availability). Gone But Not Forgotten items are available for shipment to locations within the U.S. To initiate a search for a discontinued product, please call us at 1-800- 216-7173 between 9am and 4pm EST, Monday through Friday.

      Can you send me samples?

      Can you send me samples?

      Regrettably, samples are not available for general distribution. If your desire is to “try before you buy," please know that it is Origins Online policy to accept returns or exchanges for products that you are not satisfied with. If you would like product recommendations or advice from a trained Online Origins Guide, we invite you to email our Origins Online Guides.

      Catalog Request

      Catalog Request

      We’re sorry, Origins does not currently produce a product catalog. However, if you would like to view the complete selection of Origins products or shop online you may do so right here. If you have questions about any of the Origins products you see, we invite you to contact an Online Origins Guide. Origins Online Guides can assist you in your product selections.

      How do I know what is right for me?

      How do I know what is right for me?

      Click on our Origins Online Guide link for all your beauty related questions and needs and an Online Origins Guide will be happy to assist you.

      Animal Testing

      Animal Testing

      Origins has a strong belief that cosmetic animal testing is not necessary and should be eliminated worldwide. We do not test on animals and our company is helping to bring about change in countries where animal testing is conducted on cosmetics as required by law. Read More

      Where can I buy Origins Products?

      Where can I buy Origins Products?

      Only U.S. & Canada residents may buy Origins products online at Origins.com. To locate a store near you in the U.S. and Canada, click here for our Store Locator.

      • My Account

        • How to Create an Account
        • Benefits of creating an Account
        • Forgot your Password
        • Update my Account Information
        • Update my Subscription Status
      • Order Status

        • Where is my Order?
        • Lost or Missing Orders
        • Order Processing
        • Order Cancellations
        • Review my Order History
        • Re-Order from my Past Purchases
      • Shop Online

        • How to Shop
        • Using the Shopping Bag
        • Selecting Color
        • Security
      • Shopping Info

        • Origins Online Canada Return Policy
        • Returns and Exchange Instructions
        • Item Availability
        • Pre-Order
        • Maximum Purchase Policy
        • Offer Codes
        • Payment Options
        • Damaged Items
        • Replenishment Service
      • Shipping Info

        • Shipping to Canadian Destinations
        • Estimated Delivery Dates
        • Shipping Restrictions
      • General Info

        • Tell Me More About Origins
        • Unsubscribe from Origins Online Canada
        • Store Locations
        • Employment
        • Terms and Conditions
        • Privacy Policy
        • Frequently Asked Questions

      Text an Origins Expert

      Text your question to Origins Expert

      Order: Monday-Friday, 8am-midnight ET
      & Saturday-Sunday, 10am-10pm ET

      Product: Monday-Friday, 10am-10pm ET
      & Saturday-Sunday, 12pm-10pm ET

      1-646-846-9728


      Chat Live

      We appreciate your understanding that our customer care center is currently operating:

      Order: Monday-Friday, 8am-midnight ET
      Saturday-Sunday, 10am-10pm ET

      Product: Monday-Friday, 10am-10pm ET
      & Saturday-Sunday, 12pm-8pm ET

      CALL US

      Phone: Monday-Friday, 8am-10pm ET
      & Saturday-Sunday, 10am-8pm ET

      1-800-674-4467

       

      We look forward to serving you.

       

       

      Connect With Us

        tiktok

        Shopping

        • Offers
        • Online Services
        • Skin Services
        • Discontinued Products

        Need Help?

        • Track My Order
        • Return & Exchanges
        • Shipping Information
        • My Account
        • FAQ
        • Call Origins

        About Origins

        • Our Values
        • Tree Planting
        • Ingredients Index
        • Consciously Formulated
        • Careers

        Privacy & Terms

        • Privacy Policy
        • Manage Cookies
        • Terms & Conditions
        • Accessibility
        • Austria
        • Belgium
        • Canada
        • Mainland China
        • Denmark
        • France
        • Germany
        • Hong Kong, SAR of China
        • Italy
        • Korea
        • Malaysia
        • Mexico
        • Netherlands
        • Philippines
        • Singapore
        • Spain
        • Taiwan, China
        • Thailand
        • Turkey
        • United Kingdom
        • Russia
        • English
        • Français
        • Privacy Policy
        • Terms and Conditions
        Copyright Origins Natural Resources, Inc.
        NO THANKS

        MAY WE HELP?

        Chat live with an Origins expert now.

        Start Chat